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#Phone number for norton antivirus how to#
#Phone number for norton antivirus software#
#Phone number for norton antivirus download#

Less common but still worth noticing, people claimed Norton Antivirus offered them a much cheaper deal on renewals once they tried to quit using their services. Because Norton makes agreeing to automatic renewal mandatory, the company has your credit card information and might charge you for unwanted services, according to this Reddit thread. Reviews on Trustpilot often contain claims of overcharging, saying that users have been billed for services they hadn't used or signed up for. In their comments, you can often find complaints about representatives not speaking English fluently or not having proper knowledge of the procedure. Many former Norton users complained about bad customer service, denied refund requests, and overpriced automatic renewals. Some people reported no problems when dealing with customer support, but a large number of users said otherwise. Should I Expect Any Difficulties With the Process?Īccording to many reviews online, yes. After receiving your refund, you must delete all program files related to the refunded subscription.

Remember not to staple or tape together the papers you're including in the envelope. Your request could take up to six weeks to process.

Send the form, receipt, and Subscription Key to the address found in the form.

Print and photocopy an image of the Subscription Key and the original receipt, with visible purchase date and price.

Find your Subscription Key label, which is usually located on a CD or card envelope in the received package.

Fill out the form with the necessary information and sign it.

#Phone number for norton antivirus download#

Download the required form for your region from Norton’s website and print it.

Here are the steps you need to take to apply for a refund: The process for subscriptions bought from a retail store is a little different. Refund Requests for Norton Subscriptions Purchased From a Retail Store via Letter Submit the form and wait for an agent to contact you. You'll have to fill out a form first to provide your personal information and explain your issue. You can request a refund via online chat, which you can access on Norton’s website. You may have to wait longer if you call between 5 pm and 8 pm when they're the busiest. To reach a representative and ask them for a refund, you can call the toll-free number at (855) 815-2726 or the customer service line at (844) 488-4540. This goes for automatic renewal refunds and subscriptions purchased from the Norton online store. Sending a request via email or a form can result in longer waiting periods and Norton rejecting your request if any information is missing. There are various ways to request a refund from Norton, but they advise you to call a representative. Steps You Can Take To Get a Norton Refund on Your Ownĭon't hesitate to take the necessary action if you feel like you deserve to get compensated. If any issues arise, you can contact their customer support and explain your situation. If approved, it should take up to seven days before the money is back in your bank account. Once you get in touch with the company's representatives or send them an inquiry, it is up to Norton to accept or deny your refund request. Annual automatic renewals also give you a 60-day window to back out and ask for your money back. In case of an unwanted automatic renewal of a subscription you already paid for, you can still request a refund.

Redeemed Norton services or if the setup has already been completed.

#Phone number for norton antivirus software#

Not For Resale and any complementary software.

Some purchases completed by a third party.

Certain parts of the purchase aren’t refundable: If you bought a monthly subscription, you have a 14-day money-back guarantee. You can request a refund for any Norton product in the first 60 days of the purchase.

Everything You Need To Know About Norton’s Refund Policyīefore you take any action, make sure you're eligible for the refund according to Norton’s policy. You can find the easiest solutions for the issue in this handy guide. If your experience with Norton wasn't what you had hoped for, you might be entitled to a refund. Norton is most famous for its anti-malware features that protect you from computer viruses, but the software can also keep you safe from phishing and spam emails. Norton Antivirus is a software product developed by NortonLifeLock, and it's been around since 1991.

#Phone number for norton antivirus how to#

Chargebacks and Refunds How To Request a Norton Refund Waste No Time and Get Your Norton Refund Fast